Virtual Technical Support Services

Technical Support Services


Virtual is a call center company with expertise in the areas like Customer Support, Data Processing / Management, and Telemarketing etc. Our services range from providing world-class methodologies to small and medium sized organizations throughout the world..Our domain expertise
is in the following fields: Lead Generation

We at Virtual follow strict quality maintenance and performance evaluation procedure to provide
clients with end-to-end call center and bpo solutions.

Inbound Call Center Services


Our Call Center Is Equipped With today's Latest Software and technology. Every call that comes into our inbound call center is handled by a professional Customer Service Representative who has a computer which automatically displays the proper greeting, custom on-screen scripting, product/service description, pricing, help desk, and much more!

The range of services in the inbound call center services include:


•   Answering Service

•  Customer Service

•  Inquiry Handling

•  Technical Support

•  Website Response

•  Order Taking Services

•  Message Answering Service

Outbound Call Center Services

Our Call Center Is equipped with today's Latest Software and technology. Every call that is dialed from our call center is handled by a Professional Telesales Representative who has a computer which automatically displays the proper greeting, custom on-screen scripting, product/service description, pricing, help desk, and much more! Our outstanding customer service puts us way ahead of all other outbound call centers.


The range of services in the outbound call center services include:


•  Appointment Setting
•  
Market Research Services
•  
Lead Generation
•  
Voice Broadcasting Services


BPO Services


Virtual is a leading Business Process Outsourcing (BPO) company providing an assortment of quality services, ranging from telemarketing and customer support to web promotions, software development and data management, Data Entry services. Our highly skilled and trained workforce, along with a state-of-the-art setup is ideal for all your business needs. Let us be your offshore bpo service partner.

The range of services in the BPO Section includes:


•  Email Marketing/Internet Marketing
•  
Data Management

•   Financial & Accounting Services

•   Web Research Services