Infrastructure

Virtual, is one of the best emerging BPO companies. Our inbuilt infrastructure is equipped with world-class technologies such as:

• State-of-the-art computerization with fully automated call desks.
• Dedicated and redundant network and telecom connectivity.
• Multiple Leased fiber optic circuit from India to US, Australia and Europe.
• Fully redundant voice and data communications with security.
• Duplicated system to ensure uninterrupted call reception and uninterrupted Internet connectivity.
• The software's that we use are licensed and they conform to all the data and information security systems.
• Database systems, which are employed with us, are robust and reliable to ensure integrity and
  secured data storage, management and retrieval procedures.
• quipped with dedicated technology center, which enable us to reduce redundancies with
  regard to power and storage capacities.
• Hardware facilities are kept at high availability and scalability to handle large voluminous transactions
  with simplicity and ease.
• Uninterrupted and back up power supply