Know about our Infrastructure

Infrastructure


Virtual, is one of the best emerging BPO companies. Our inbuilt infrastructure is equipped with world-class technologies such as:

•     State-of-the-art computerization with fully automated call desks.

•     Dedicated and redundant network and telecom connectivity.

•     Multiple Leased fiber optic circuit from India to US, Australia and Europe.

•     Fully redundant voice and data communications with security.

•     Duplicated system to ensure uninterrupted call reception and uninterrupted Internet connectivity.

•     The software's that we use are licensed and they conform to all the data and
      information security systems.

•     Database systems, which are employed with us, are robust and reliable to ensure integrity and
      secured data storage, management and retrieval procedures.

•     Equipped with dedicated technology center, which enable us to reduce redundancies with
      regard to power and storage capacities.

•     Hardware facilities are kept at high availability and scalability to handle large voluminous transactions
      with simplicity and ease.

•     Uninterrupted and back up power supply