Payment Collection

VirtualBPO offers comprehensive and high notch customer care services and increased value efficiencies in payment collection. We have excelled in both inbound call center services and outbound call center services. Through, inbound outbound calls, we focus at collecting the due accounts and your receivables to increase your account.

We have the proficiency in operating virtual labor intensive payment process with unique ideology and philosophy. We develop environment for your payment processing service which fall under the purview of back office operations. Our payment processing services include loan processing, application processing, vendor payments, benefits administration, claims processing, credit and collections, reconciliations, accounts payable, time and expense re-imbursement, payroll and other industry specific functions.

» Check Processing
» Credit/Debit Card Processing
» Other Payment Services

» Less payment processing cost
» Less time consumption on payment processing
» Greater quality of payment with accuracy
» International expertise
» Having genuine way for interaction
» Highly professional with desired skills

We not only handle inquiries, trouble shooting issues, call assistance but also technical support assistance to customers. A true patron always assist or eager to assist in all technical aspects of the product and accelerate them in long run. Business comes simultaneously with more and more customers in no time.

» State-of-the-art computerization with fully automated call desks.
» Dedicated and redundant network and telecom connectivity.
» Multiple Leased fiber optic circuit from India to US, Australia and Europe.
» Fully redundant voice and data communications with security.
» Duplicated system to ensure uninterrupted call reception and uninterrupted Internet connectivity.
» The software's that we use are licensed and they conform to all the data and information security systems.
» Database systems, which are employed with us, are robust and reliable to ensure integrity and secured data storage, management and retrieval procedures.
» Equipped with dedicated technology center which enables us to reduce redundancies with regard to power and storage capacity.
» Hardware facilities are kept at high availability and scalability to handle large voluminous transactions with simplicity and ease.
» Uninterrupted and back up power supply.